Website: www.raftinggangaadventure.com
Business Name: Rafting Ganga Adventure
At Rafting Ganga Adventure, we are committed to safeguarding the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you book our services including rafting, camping, paragliding, and other adventure activities in Rishikesh.
1. Information We Collect
When you interact with us through our website, WhatsApp, or phone, we may collect the following data:
- Full Name
- Phone Number
- Email Address
- Booking Details (number of people, dates, activities chosen)
- Payment-related details (in a secure and limited manner)
- IP address and device information (for analytics and security)
2. How We Use Your Information
We use the collected information for:
- Booking and confirming your adventure activities
- Providing customer support and responding to inquiries
- Sending booking confirmations, reminders, and updates
- Improving our services and website performance
- Ensuring safety and legal compliance during your experience
We do not sell, rent, or share your personal information with any third party, except in the following cases:
- With government authorities for safety or legal purposes
- With payment gateways (secure & encrypted) for booking confirmation
- With internal staff for managing your bookings and on-ground logistics
3. Data Protection
We take strong measures to ensure your data remains secure:
- Limited access only to authorized staff
- SSL encryption for data transmitted online
- Regular monitoring and security audits
- Safe payment channels with secure gateway integration
4. Cookies & Tracking
We may use cookies and analytics tools (like Google Analytics) to monitor website performance, understand user behavior, and improve the customer experience. You can disable cookies via your browser settings, though some site features may be affected.
5. Third-Party Links
Our website may contain links to third-party services such as travel partners or activity collaborators. We are not responsible for their content or privacy practices. We recommend reading their privacy policies separately.
6. Your Consent
By using our website and services, you agree to our Privacy Policy and consent to the collection and use of your information as described.
7. Updates to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website implies acceptance of the revised policy.
8. Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, feel free to contact us:
📧 Email: contact@raftinggangaadventure.com
📍 Office: Tapovan, Rishikesh, Uttarakhand
Rafting Ganga Adventure is committed to providing thrilling experiences in a secure and respectful manner. Your trust and privacy are important to us.